Britons have been warned to be careful around cash machines after footage emerged of fraudsters using a secret box to steal customers’ money.
The scam works by tricking people into thinking there is only one slot serving both withdrawals and deposits by covering the one for withdrawals with a plastic sheet.
When cash is dispensed, it stays behind the cover, at which point customers often assume the machine is broken and walk away, leaving the money uncollected.
The scam works by tricking people into thinking there is only one slot wallet serving both withdrawals and deposits by covering the one for withdrawals with a plastic sheet. Pictured left is a wide view of the ATM, while on the right you can see the plastic sheet
Fraudsters will later come by the machine, open the dummy cover over the withdrawal slot, and pocket the money.
The trick was first highlighted by a TikTok user, who filmed himself using one of the tampered cash machines at a Nationwide branch.
The building society said customers should always check for suspicious activity before withdrawing cash in public.
‘The type of incident highlighted in the video, although rare, can happen to ATMs anywhere at any time,’ a spokesman told .
Fraudsters will later come by the machine, open the dummy cover over the withdrawal slot, and pocket the money. A video taken by a TikTok user shows the ATM with the dummy cover on (left) and off (right)
A notice saying the ATM is closed, which is likely to persuade customers to leave their cash
‘Nationwide has a range of measures in place to try and combat these types of scams.
‘However, as the video also demonstrates, it is important that people remain vigilant and check for any suspicious devices when using ATMs, especially those located outside.’
It is likely other chains have also been affected.
Industry body UK Finance urges customers to contact the bank or ATM provider immediately if your money does not come out.
It comes amid a wider boom in fraud offences during the pandemic, making it Britain’s most widespread crime, according to the government.
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